A 99.9% Server Uptime
Our shared website hosting platform is based on a solid, high–end hardware architecture and a strongly customized variation of Linux. So, regardless of what your web site is, or how many website visitors you’ve got, or even if there is a denial–of–service attack, our servers will stay up and your websites will stay accessible online.
All our shared website hosting packages packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it is essential that you also set up your own network architecture. That’s why we set up a custom–configured internal network in each one of our data center facilities. Based on enterprise–grade Juniper switches and routers, our internal network allows for jaw–droppingly fast data transmission speeds and is also completely redundant.
Thus, you will enjoy a 99.9% network uptime in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, no matter which hosting solution you have picked.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re not very pleased with our hosting services, or if you find them insufficient, or if you decide that you should have a VPS hosting rather than a cloud hosting account – you will get your money back, no questions asked.
All domain name registrations are non–refundable, but you will retain total control of your domain names even if you delete your web hosting account with us.
24/7 Technical Support
If you have a web hosting company, your tech support engineers are of highest importance. This is why we have diligently picked a very qualified group of technicians, each with lots of years of experience behind his back. With their help, our company offers 24x7 support with each of our hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All customer service inquiries are responded to in under 1 hour and our average support ticket response time is under twenty minutes!