Customer Support Channels
A 1–hour Response Guarantee
Giving superior quality support in a timely manner is our top priority, so that we support each shared website hosting packages plan with a 1–hour ticket reply warranty. As you supply a ticket or post an e–mail, our client help and support team will do all they could do to give the most adequate remedy for your case and to offer you assistance in due time.
A Top–quality Support Service
Our support service is delivered by a crew of licensed employees that are ready to answer your query in a timely manner. You can get in touch with the tech support crew by starting a help support ticket from your Control Panel or by posting us an email. On working days, you may as well contact us on the phone or take advantage of the live chat option.
An Intuitive Help Section
If you require help while working on your site within the Control Panel, you could always click on the Help button and pick your query in the list of articles or blog posts that will appear. We have also turned a lot of the articles into movies. The catalogue of video tutorials will come up if you click the Videos option located on the top right.