You can find plenty of shared website hosting suppliers on the market, still most of them are resellers who have minimal resources, especially when it comes to support. One of the ways to distinguish them is the option to get in touch with the company over the telephone. The type of support that you can have through this channel of communication may vary depending on the service provider - a few of them offer dedicated phone support, various others offer basic and customer support only as some issues are more time-consuming and it is easier to be resolved through a trouble ticket, especially when the issue needs to be escalated. However, it's good to find that you can always reach your website hosting supplier because there're many small problems that can be resolved without difficulty and in a very timely manner through a telephone call, not mentioning that you will be able to get more information regarding the services before you become a client.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day phone support, you can be certain that there is always somebody to help you when you have any questions about the semi-dedicated server packages that we offer. Whether you'd like to learn more about our packages, you have a billing issue or some general issue, you can just give us a call. Though some more complicated troubles could need a ticket to give time to our tech support team to investigate, we are able to assist you with a number of tech questions on the phone as well, saving you precious time and efforts. As we have data centers on 3 different continents - in the United states of America, the UK and Australia, we have local phone lines in all of these countries as well. In case you're in a different country, we also have a global number where you're able to reach us.